Privacy Policy

Overview

Ambition Innovation Creativity (“AIC,” “we,” “us”) is a software and applied AI studio based in Framingham, Massachusetts. This policy explains what information we collect, how we use it, and the choices you have. It covers this website, our contact form and chat, and lead forms you submit to us through ads on social platforms such as X.

Text messages from our notification system are covered separately by our SMS Notification Policy.

Information We Collect

Information you give us. When you use our contact form, chat with us, or email or call us, we collect what you share, such as your name, email address, company, the services you're interested in, and details about your project.

Lead forms in ads. When you submit a lead form in one of our ads on X or another social platform, the platform sends us the information shown on that form, such as your name, work email address, phone number, ZIP code, company name, and job title. Some platforms pre-fill these fields from your account; you can review and edit them before you submit. We don't ask for sensitive information in lead forms.

Information collected automatically. When you visit our website, we and our service providers collect technical information such as your IP address, browser and device type, pages you view, the site that referred you, and approximate location derived from your IP address. We collect some of this using cookies and similar technologies, described below.

How We Use Information

• To respond to your inquiry and provide the information or service you asked for
• To follow up about your request and, if you become a client, to deliver our work
• To protect our website and forms from spam, fraud, and abuse
• To understand how visitors use our website so we can improve it
• To measure how well our advertising performs
• To comply with legal obligations

We use information from ad lead forms only to respond to the request you made in that form, including to evaluate requests for on-site trials and arrange testing terms. We will ask for your consent before using it for anything else, such as adding you to a newsletter.

How We Share Information

We do not sell your personal information, including lead form information. We share information only in these situations:

• Service providers who help us run our business and only use the information on our behalf: Zendesk (contact requests and chat), Google Workspace (email), Google Firebase (website analytics), Meta (advertising measurement), and Amazon Web Services (website hosting)
• Legal reasons, when required by law or to protect the rights, safety, or property of AIC or others
• Business transfers, if AIC is involved in a merger or acquisition, in which case this policy will continue to apply to your information

Cookies, Analytics & Advertising

We use Google Firebase Analytics to understand how visitors use our website, and the Meta Pixel to measure the results of our ads on Facebook and Instagram. These tools use cookies and similar technologies to collect information about your visits to our site and other sites over time. Meta may use this information to show you more relevant ads.

We only use these tools if you agree. The first time you visit our website, a banner asks whether you accept analytics and advertising cookies, and you can accept or reject them with equal ease. Firebase Analytics and the Meta Pixel don't load until you accept, and they don't load at all if you reject them or don't choose. We save your choice in your browser's local storage so we don't ask on every visit; clearing your browser data resets it.

You can change your choice at any time in Cookie settings. If you withdraw your consent, these tools stop collecting information and we remove the analytics and advertising cookies they placed on our website.

You can also limit this tracking in several ways:

• Block or delete cookies in your browser settings
• Install the Google Analytics opt-out browser add-on
• Adjust your Meta ad preferences
• Adjust your X personalized ads settings
• Opt out of interest-based ads from participating companies through the Digital Advertising Alliance or Network Advertising Initiative

Our website does not currently respond to browser “Do Not Track” signals.

Social Platforms

When you interact with our ads or pages on X, Meta, LinkedIn, or other platforms, that platform's own privacy policy governs how it handles your information. This policy covers only the information AIC receives and how we use it.

How Long We Keep Information

We keep inquiry and lead information only as long as we need it to respond to you, maintain our business relationship, and meet legal and accounting obligations. After that, we delete it or make it anonymous.

How We Protect Information

We use technical, physical, and administrative safeguards to keep your information confidential and to protect it from unauthorized access, use, or disclosure. Access is limited to people who need it to do their work. No system is perfectly secure, so we can't guarantee absolute security.

Your Choices & Rights

You can contact us at any time to:

• Ask what information we have about you and how we use it
• Correct or update your information
• Ask us to delete your information
• Stop receiving follow-up or marketing messages from us
• Withdraw any consent you've given us

Depending on where you live, you may have additional rights under laws such as California's privacy laws or the GDPR. We will honor those rights as required, may need to verify your identity before acting on a request, and will not treat you differently for making one.

Children

Our services are intended for businesses and adults. We do not direct our website or ads to anyone under 18, and we do not knowingly collect their information. If you believe a minor has sent us information, contact us and we will delete it.

International Visitors

AIC is based in the United States. If you are outside the United States, including in the European Economic Area, the United Kingdom, or Switzerland, your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country. Where required, we use appropriate safeguards for these transfers, such as Standard Contractual Clauses.

If you are in the EEA, the UK, or Switzerland, we process your information to take steps you request before entering into a contract (such as responding to your inquiry or trial request), for our legitimate interests in running and securing our website and business, with your consent where we ask for it, and to comply with legal obligations. You also have the right to lodge a complaint with your local data protection authority.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. If we make significant changes, we will make that clear on our website.

Contact Us

Questions about this policy or how we use your information, including information from our lead forms, can be sent to us at:

Email: contact@ambitioninnovationcreativity.com

Phone: +1 (774) 369-0979

Mail: Ambition Innovation Creativity, 945 Concord St, Framingham, MA 01701, United States